At Sky Exchange, protecting user privacy is an important part of providing an online sports-betting experience. This Privacy Policy explains what types of information may be collected when you use the Sky Exchange website or services, how that information may be used, and the steps users can take to manage their personal information.
By accessing or using Sky Exchange, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described here, you should discontinue use of the platform.
Sky Exchange may collect different types of information depending on how you use the platform.
When you register for an account or interact with Sky Exchange, information may include:
The information requested may vary depending on account requirements and the services you use.
When you access Sky Exchange through a browser or mobile device, technical information may also be collected.
This can include:
This information can help identify technical problems, maintain platform functionality, and understand how users interact with the website.
Information collected through Sky Exchange may be used for legitimate operational and service-related purposes.
Your information may be used to create and maintain your account, provide account-related services, and assist with login, verification, or account-support requests.
Where applicable, transaction information may be used to process deposits, withdrawals, payment-related requests, and associated account checks.
Technical and usage information can help identify errors, improve website performance, optimize navigation, and develop a better user experience.
Sky Exchange may use your contact information to communicate about account activity, service updates, security matters, or other relevant information.
Where promotional communications are provided, users may have options to manage or unsubscribe from those communications, subject to applicable requirements.
Depending on applicable privacy laws, users may have certain rights concerning their personal information.
These may include the right to:
Requests may be subject to identity verification and applicable legal or regulatory requirements.
Sky Exchange may use cookies and similar technologies to support website functionality and improve the user experience.
Cookies may be used to:
Users can manage cookies through their browser settings. Disabling certain cookies may affect the functionality of some website features.
Sky Exchange should take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, or disclosure.
Users also have an important role in protecting their information. You should:
No online transmission or storage system can be guaranteed to be completely secure. Users should therefore take reasonable precautions whenever accessing their account.
Personal information should only be shared where necessary for legitimate operational, legal, security, or service-related purposes.
Depending on the circumstances, information may be shared with relevant service providers or payment partners when required to provide requested services.
Information may also be disclosed where required by applicable law, legal proceedings, regulatory requirements, fraud prevention, or protection of the platform and its users.
Sky Exchange should not sell personal information simply for unauthorized third-party use.
When users make deposits or request withdrawals, relevant transaction information may be processed to complete the requested payment service.
Users should only provide payment information through the authorized Sky Exchange platform or designated payment process.
Never provide:
to individuals claiming to process Sky Exchange transactions outside the recognized payment process.
Personal information may be retained for as long as necessary to provide services, maintain account records, resolve disputes, meet legal or regulatory obligations, prevent fraud, and enforce applicable terms.
The period for which information is retained can vary depending on the type of information and the reason it was collected.
Sky Exchange may contain links to external websites, payment services, or other third-party resources.
Once you leave the Sky Exchange platform, the privacy practices of the external website may apply. Users should review the privacy policy of any third-party website before providing personal information.
Sky Exchange is not responsible for the privacy practices of independent third-party websites.
Sky Exchange services are intended only for users who meet the applicable legal age requirements.
We do not knowingly encourage underage individuals to create accounts or participate in online betting activities. If you believe that an underage person has provided personal information through the platform, contact the appropriate support channel.
Users should provide accurate information when creating or maintaining an account.
Do not create accounts using another person’s identity or provide false information during verification. Accurate information helps with account management, security checks, payment processing, and customer support.
This Privacy Policy may be updated periodically to reflect changes in platform operations, technology, privacy practices, or applicable legal requirements.
When changes are made, the updated version will be published on this page. Users are encouraged to review the Privacy Policy periodically to remain informed about how their information is handled.
If you have questions about this Privacy Policy, personal information, or account privacy, use the customer-support contact information provided through the authorized Sky Exchange platform.
When contacting support about a privacy request, you may be asked to provide information necessary to verify your identity and locate the relevant account.
Sky Exchange recognizes the importance of protecting personal information when users access online sports-betting services.
Users can also contribute to account security by keeping their login credentials private, using secure devices, avoiding suspicious links, and reporting unusual account activity promptly.
This Privacy Policy should be read together with the applicable Sky Exchange Terms and Conditions, responsible-gaming information, and other legal notices published through the authorized platform.
